Privacy Policy

1. Who We Are

Atlas Lab Co ("we," "us," or "our") operates the website shop.atlaslabco.com and sells Cold-Pressed Black Seed Oil products. We are based in the United States. If you have any questions about this policy, you can reach us at [email protected] or by phone at (480) 788-9557.

2. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

• Order information: Name, billing and shipping address, email address, phone number, and payment information (processed securely through Shopify — we never store your full card number).
• Device and usage data: IP address, browser type, pages visited, and time spent on the site, collected automatically via cookies and analytics tools.
• Communications: Any messages you send us via email or contact forms.

3. How We Use Your Information

• To process and fulfill your orders and send order confirmations and shipping updates.
• To respond to customer service inquiries.
• To improve our website and product offerings.
• To send marketing communications, if you have opted in (you can unsubscribe at any time).
• To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business:

• Shopify: Our e-commerce platform, which processes orders and payments.
• USPS and shipping carriers: To deliver your orders.
• Meta (Facebook/Instagram): For advertising purposes via the Meta Pixel, which tracks anonymous browsing behavior to help us show relevant ads. You can opt out via your Facebook ad settings.
• Analytics providers: To understand how visitors use our site (data is anonymized).

5. Cookies

We use cookies to maintain your session, remember your preferences, and track site analytics. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

6. Data Retention

We retain your order and account information for as long as necessary to fulfill purchases, comply with legal obligations, and resolve disputes. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at [email protected].

8. Security

We use industry-standard security measures to protect your information. All payment transactions are encrypted via SSL and processed through Shopify's secure payment infrastructure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

Atlas Lab Co
Email: [email protected]
Phone: (480) 788-9557
United States